RAC WA33 jobs

Team Leader Operational Support Training

Mid levelSeniorFull-timeHybridWest Perth WA 6005, AustraliaPosted 5 hours agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Team Leader – Operational Support Training is a pivotal job at RAC, where you will lead a dynamic team dedicated to enhancing the skills and knowledge of our Insurance Claims operations. Your impact will be felt as you foster a culture of continuous learning and improvement, ensuring our team delivers exceptional service. Collaboration and innovation are at the heart of how we work, making this an exciting opportunity to drive positive change.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

👥

Leading and developing a team of trainers

Leading, coaching, and developing a team of Operational Support Trainers to create a high-performing and engaged function.
🔄

Overseeing the training lifecycle

Overseeing the end-to-end training lifecycle, from learning design and delivery through to evaluation and continuous improvement.
🚀

Delivering onboarding and upskilling programs

Delivering and enhancing onboarding, induction, and upskilling programs that enable employees to become confident and competent quickly.

Key criteria

📚

Training team leadership experience

Proven experience leading a training team in operations.

View

🎓

Strong facilitation skills

Demonstrated ability to apply adult learning principles effectively.

View

📊

Analytical skills

Experience interpreting performance data to identify improvement opportunities.

View

View more

A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Training team leadership experience
Proven experience leading a training team in operations.

View

Strong facilitation skills
Demonstrated ability to apply adult learning principles effectively.

View

Analytical skills
Experience interpreting performance data to identify improvement opportunities.

View

Learning technologies proficiency
Experience with learning technologies and Microsoft Office applications.

View

Certificate IV in Training and Assessment
Possession of TAE qualification is desirable for training effectiveness.

View

Similar jobs

View all
Department for Education, South Australia
Department for Education, South Australia
ASO6 - Team Leader, Financial Support ServicesAdelaide, SA · Full-time
This job is about leading a dynamic team of Finance Support Officers within the Department for Education, ensuring that schools receive top-notch financial management support. By fostering a culture of collaboration and continuous improvement, you will play a vital role in enhancing financial practices and governance across the education system. The team thrives on accountability and responsiveness, making a meaningful impact on the educational landscape.
Netwealth - See Wealth Differently (ASX:NWL)
Netwealth - See Wealth Differently (ASX:NWL)
Team Leader - Training and Relationship Manager QLDBrisbane, QLD · Full-time
This job is about leading a dynamic team of Training & Relationship Managers at Netwealth, where innovation and collaboration are at the forefront. The impact of this job is significant as it shapes the adviser experience and drives growth in the financial services sector. The team thrives on authenticity, agility, and a shared commitment to making a meaningful difference in the lives of Australians.
MacKillop Family Services
MacKillop Family Services
After Hours Support Worker - Team LeaderWarrnambool, VIC · Full-time
The After Hours Support Worker plays a vital role in providing high-quality residential care for vulnerable young people within the MacKillop National After-Hours Services Unit. This job is all about creating a safe and nurturing environment, supporting young people in their journey towards independence, and ensuring their rights and wellbeing are respected. The team thrives on collaboration, valuing open communication and a shared commitment to making a positive impact in the lives of young people.