Unisys
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Tech Field Eng

JuniorMid levelFull-timeHybridCanberra ACT, AustraliaPosted 8 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is about being a Field Engineer who provides essential technical support for clients and products, ensuring everything runs smoothly. Success in this role means delivering top-notch service and maintaining high client satisfaction. The team values professionalism and collaboration, creating a supportive environment for everyone.

You'll be responsible for

👨‍💻

Serving as Field Engineer

Acting as a Field Engineer for specific clients and products, including tech kiosks and desks.
💻

Providing technical support

Offering software, hardware, and networking support for various devices.
⚙️

Installing and maintaining systems

Installing and maintaining PCs, networks, servers, and other networked devices.

Key criteria

💻

1-2 years of technical support experience

Experience providing support for hardware and software issues.

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🔧

Technical certification or Associate Degree

Possession of relevant technical credentials or education.

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🖥️

PC and network installation skills

Experience installing and maintaining PCs and network devices.

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5 criteria for this job
1-2 years of technical support experience
Experience providing support for hardware and software issues.

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Technical certification or Associate Degree
Possession of relevant technical credentials or education.

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PC and network installation skills
Experience installing and maintaining PCs and network devices.

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SLA compliance and client satisfaction
Proven ability to meet service level agreements and ensure client satisfaction.

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Preventative maintenance experience
Experience performing preventative maintenance on network products.

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