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Tech Field Eng

JuniorMid levelFull-timeHybridCanberra ACT, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

As a Technical Field Engineer, you will play a crucial role in keeping our federal government client’s systems secure and mission-ready. Your expertise in on-site technical support and strong client engagement will make a significant impact. The team values collaboration and is dedicated to providing exceptional service.

Meet the team

About the company

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You'll be responsible for

🛡️

Providing technical support

Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.
🔌

Installing and maintaining products

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
😊

Ensuring customer satisfaction

Ensuring customer satisfaction throughout all transactions.

Key criteria

💻

Deskside support experience

Proven experience in a Deskside support environment for effective troubleshooting.

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🔧

Hardware and software skills

Experience with installation and troubleshooting of hardware and software.

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🔒

Security clearance

NV1 or NV2 security clearance required for access to sensitive systems.

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A meaningful career starts with a match

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5 criteria for this job
Deskside support experience
Proven experience in a Deskside support environment for effective troubleshooting.

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Hardware and software skills
Experience with installation and troubleshooting of hardware and software.

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Security clearance
NV1 or NV2 security clearance required for access to sensitive systems.

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Printing expertise
Experience in installation, deployment, and configuration of printers.

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Valid driver's license
Driver's license required for on-site client support activities.

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