Unisys
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Tech Field Eng (U00948)

JuniorMid levelFull-timeHybridRhodes NSW 2138, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

This job is all about being a Field Engineer, where you will provide essential support for various clients and products, including tech kiosks. Your impact will be significant as you ensure that all devices and systems run smoothly, contributing to client satisfaction. The team values professionalism and collaboration, creating a supportive environment for everyone.

You'll be responsible for

👨‍💻

Serving as Field Engineer

Acting as a Field Engineer for specific clients and/or products, including tech kiosks and desks.
💻

Providing support

Offering software, hardware, and networking support for desktops, laptops, servers, and network devices.
✅

Testing and certifying

Testing and certifying PCs, networks, servers, and client-approved applications.

Key criteria

💻

Technical support experience

1-2 years of experience providing technical support for hardware and software.

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🔧

Installation and maintenance skills

Experience installing and maintaining PCs, networks, and servers.

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📈

Client satisfaction focus

Demonstrated ability to meet SLA requirements and ensure client satisfaction.

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Meet the team

About the company

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3 criteria for this job
Technical support experience
1-2 years of experience providing technical support for hardware and software.

View

Installation and maintenance skills
Experience installing and maintaining PCs, networks, and servers.

View

Client satisfaction focus
Demonstrated ability to meet SLA requirements and ensure client satisfaction.

View

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