Medibank2 followers23 jobs

Technical Business Analyst - Customer Identity (CIAM)

Mid levelContractHybridSydney NSW, AustraliaSoansville, Marble Bar WA 6760, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is about being a Business Analyst at Medibank, where you will support a transformative journey in customer identity and access management. Your work will have a significant impact on enhancing customer experiences while ensuring compliance and scalability. The team values collaboration and innovation, working closely across various departments in a dynamic and agile environment.

Meet the team

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You'll be responsible for

📋

Capturing business needs

Capture and translate business needs into clear system requirements, technical specifications and acceptance criteria
🔗

Creating customer identity flows

Create end-to-end customer identity flows, business process maps and rules
🔍

Supporting vendor selection

Support vendor selection processes and validate delivery outputs

Key criteria

📊

Business analysis experience

Proven experience as a Business Analyst on CIAM projects.

View

🔑

Authentication platform migration

Experience working on migrations like Okta or Auth0.

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🗺️

Customer journey mapping

Strong experience mapping authentication journeys across digital platforms.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

3 criteria for this job
Business analysis experience
Proven experience as a Business Analyst on CIAM projects.

View

Authentication platform migration
Experience working on migrations like Okta or Auth0.

View

Customer journey mapping
Strong experience mapping authentication journeys across digital platforms.

View

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