Flight Centre1 follower71 jobs

Technical Business Analyst - South Bank, QLD

Mid levelFull-timeOfficeQueensland, AustraliaInformation technologyBusiness analysis and strategyPosted 3 days agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

The Technical Business Analyst at Flight Centre Travel Group plays a crucial role in bridging the gap between business and technology. This job is all about simplifying complexity and driving the delivery of high-quality solutions that meet customer needs. Collaboration is key, as you will work closely with various stakeholders to ensure transparency and engagement throughout the project lifecycle.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📝

Facilitating business requirements gathering

Conducting workshops and user story mapping to gather and clarify business needs.
🔧

Supporting design and development

Contributing to system enhancements and automation initiatives to improve efficiency.
🔍

Conducting gap analysis

Analyzing business requirements and providing actionable recommendations to stakeholders.

Key criteria

📊

Technical business analyst experience

3–5 years of experience in a technical business analyst capacity.

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🛠️

ServiceNow platform expertise

Proven expertise in working with the ServiceNow platform.

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🤖

RPA and AI knowledge

Experience with RPA tools like UiPath and AI capabilities.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Technical business analyst experience
3–5 years of experience in a technical business analyst capacity.

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ServiceNow platform expertise
Proven expertise in working with the ServiceNow platform.

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RPA and AI knowledge
Experience with RPA tools like UiPath and AI capabilities.

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Strong analytical skills
Demonstrated ability to analyze business requirements and processes.

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Stakeholder engagement skills
Proven experience in engaging and collaborating with stakeholders.

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