About the job
As a Technical Field Engineer, you will play a crucial role in ensuring that our federal government client’s systems remain secure, reliable, and mission-ready. Your expertise in on-site technical support and strong client engagement will make a significant impact on their operations. The team values collaboration and is dedicated to providing exceptional service to clients.
You'll be responsible for
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Providing technical support
Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.🔌
Installing and maintaining systems
Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.🤝
Engaging with clients
Building strong relationships with clients to understand their needs and ensure satisfaction.Key criteria
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Deskside support experience (6+ months)
Proven experience in a deskside support environment for effective troubleshooting.View
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Desktop and server support skills
Experience with desktop, server, hardware, and software troubleshooting.View
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NV1 or NV2 security clearance
Required security clearance for working with federal clients.View
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