Unisys
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Technical Field Engineer

JuniorMid levelFull-timeHybridBrisbane QLD, AustraliaPosted 6 months agoVerified 6 months ago
Pending fitX of Y criteria met

About the job

As a Technical Field Engineer, you will play a crucial role in ensuring that our federal government client’s systems remain secure, reliable, and mission-ready. Your expertise in on-site technical support and strong client engagement will make a significant impact on their operations. The team values collaboration and is dedicated to providing exceptional service to clients.

You'll be responsible for

🛠️

Providing technical support

Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.
🔌

Installing and maintaining systems

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
🤝

Engaging with clients

Building strong relationships with clients to understand their needs and ensure satisfaction.

Key criteria

🔧

Deskside support experience (6+ months)

Proven experience in a deskside support environment for effective troubleshooting.

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💻

Desktop and server support skills

Experience with desktop, server, hardware, and software troubleshooting.

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🔒

NV1 or NV2 security clearance

Required security clearance for working with federal clients.

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Meet the team

About the company

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5 criteria for this job
Deskside support experience (6+ months)
Proven experience in a deskside support environment for effective troubleshooting.

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Desktop and server support skills
Experience with desktop, server, hardware, and software troubleshooting.

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NV1 or NV2 security clearance
Required security clearance for working with federal clients.

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Valid driver's license
Necessary for travel to client sites for support.

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Printing support experience
Experience in installation, deployment, and configuration of printers.

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