Toyota Motor Corporation Australia1 follower3 jobs

Technical Field Specialist

Mid levelFull-timeOfficeAdelaide Airport (ADL), Sir Richard Williams Ave, Adelaide Airport SA 5950, AustraliaPosted 3 months agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Technical Field Specialist job at Toyota is all about supporting the planning and delivery of technical operations across the dealer network. This position plays a crucial role in ensuring dealers receive the guidance and support needed to uphold Toyota's Fix it Right philosophy, ultimately enhancing guest satisfaction and profitability. The team values collaboration and is committed to creating an inclusive environment where everyone can thrive.

Meet the team

About the company

You'll be responsible for

⚙️

Supporting technical operations processes

Helping achieve strong guest satisfaction and dealer performance through effective processes.
📈

Assisting in developing technical support processes

Aligning support processes with Toyota's long-term business goals and profitability targets.
🔍

Reviewing and managing out-of-warranty claims

Ensuring dealers follow flat-rate times to improve guest experience and manage costs.

Key criteria

🔧

Automotive technician qualifications

Formal trade qualifications or equivalent experience in automotive technology.

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🚗

Dealership experience

Experience working in a dealership environment within the automotive industry.

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🗣️

Exceptional communication skills

Ability to engage effectively with diverse stakeholders.

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A meaningful career starts with a match

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5 criteria for this job
Automotive technician qualifications
Formal trade qualifications or equivalent experience in automotive technology.

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Dealership experience
Experience working in a dealership environment within the automotive industry.

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Exceptional communication skills
Ability to engage effectively with diverse stakeholders.

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Technical reporting experience
Proven experience in technical reporting and data management.

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Intermediate Excel proficiency
Ability to confidently work with data and reporting tools in Excel.

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