Technical Field Specialist
About the job
The Technical Field Specialist job at Toyota is all about supporting the planning and delivery of technical operations across the dealer network. This position plays a crucial role in ensuring dealers receive the guidance and support needed to uphold Toyota's Fix it Right philosophy, ultimately enhancing guest satisfaction and profitability. The team values collaboration and is committed to creating an inclusive environment where everyone can thrive.
You'll be responsible for
⚙️
Supporting technical operations processes
Helping achieve strong guest satisfaction and dealer performance through effective processes.📈
Assisting in developing technical support processes
Aligning support processes with Toyota's long-term business goals and profitability targets.🔍
Reviewing and managing out-of-warranty claims
Ensuring dealers follow flat-rate times to improve guest experience and manage costs.Key criteria
🔧
Automotive technician qualifications
Formal trade qualifications or equivalent experience in automotive technology.View
🚗
Dealership experience
Experience working in a dealership environment within the automotive industry.View
🗣️
Exceptional communication skills
Ability to engage effectively with diverse stakeholders.View
View more
