Super Retail Group4 jobs

Technical Support Analyst

JuniorMid levelFull-timeOfficeStrathpine QLD 4500, AustraliaPosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Technical Support Analyst job at Super Retail Group is all about inspiring and equipping everyone to live their passion every day! This position plays a crucial role in providing exceptional technical support and service to customers, ensuring a seamless experience. The team thrives in a collaborative environment, where innovation and continuous improvement are celebrated.

You'll be responsible for

📞

Providing technical support

Acting as the first point of contact for technical support and providing prompt assistance through various channels.
📦

Managing technology assets

Effectively managing technology assets throughout their lifecycle.
🤝

Collaborating with the team

Working collaboratively in a fast-paced environment to ensure a seamless support experience.

Key criteria

🖥️

IT support experience

Demonstrated experience in an IT support or service desk environment.

View

🌐

Network troubleshooting knowledge

Understanding of basic network troubleshooting and topology concepts.

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☁️

Hybrid cloud familiarity

Experience with Azure AD, O365, and AWS environments.

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Meet the team

About the company

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View your fit

3 criteria for this job
IT support experience
Demonstrated experience in an IT support or service desk environment.

View

Network troubleshooting knowledge
Understanding of basic network troubleshooting and topology concepts.

View

Hybrid cloud familiarity
Experience with Azure AD, O365, and AWS environments.

View

A meaningful career starts with a match

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