Harvey Norman7 followers166 jobs

Technician / Operations Assistant

JuniorMid levelFull-timeOfficeNew South Wales, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Join the Harvey Norman Caringbah Technology & Entertainment Team as a Technician/Operations Assistant, where you will play a vital role in delivering exceptional service to customers. This job offers a fantastic opportunity to grow within a trusted national brand while being part of a supportive team that values collaboration and performance. Embrace the chance to make a difference in the lives of customers while enjoying a flexible and rewarding work environment.

You'll be responsible for

🌟

Delivering great service

Providing excellent customer service and support to ensure customer satisfaction.
🛍️

Assisting customers

Helping customers with their technology and entertainment needs, ensuring they find the best solutions.
⚖️

Managing work tasks

Balancing customer service with work tasks to meet customer needs effectively.

Key criteria

💻

Technology and entertainment product knowledge

High level of knowledge to support customer queries.

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🛠️

Technical knowledge of peripherals

Experience with digital cameras, printers, and networking.

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📞

Customer service experience

Demonstrated experience in a customer-focused retail environment.

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Meet the team

About the company

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5 criteria for this job
Technology and entertainment product knowledge
High level of knowledge to support customer queries.

View

Technical knowledge of peripherals
Experience with digital cameras, printers, and networking.

View

Customer service experience
Demonstrated experience in a customer-focused retail environment.

View

Problem-solving skills
Proven ability to resolve customer complaints effectively.

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Flexibility in working hours
Willingness to work weekends and public holidays.

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