Technician - Technology & Entertainment
About the job
This part-time job at Harvey Norman offers an exciting opportunity to join the Mackay Technology & Entertainment Team as a Technician. Delivering great service is at the heart of this position, where you will help customers find the best technology solutions. The team values collaboration and is committed to supporting each other in providing exceptional service.
You'll be responsible for
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Delivering great service
Providing exceptional customer service and ensuring customer satisfaction at all times.📞
Supporting customer queries
Utilizing technical knowledge to assist customers with their technology and entertainment needs.⚖️
Managing work tasks
Balancing customer service with work tasks to meet customer needs effectively.Key criteria
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Customer service experience in retail
Demonstrated experience in a customer-focused retail environment.View
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Technology and entertainment product knowledge
High level of knowledge about technology and entertainment products.View
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Technical knowledge of peripherals
Experience with digital cameras, printers, networking, and software.View
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