Harvey Norman7 followers178 jobs

Technician - Technology & Entertainment

JuniorMid levelFull-timeOfficeWestern Australia, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

This job is about joining the Harvey Norman Technology & Entertainment Team as a Technician, where you will play a vital role in delivering exceptional service to customers. The impact of your work will be felt as you help customers find the best technology solutions for their needs. The team thrives in a supportive and collaborative environment, where passion for retail and customer service is celebrated.

Meet the team

About the company

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You'll be responsible for

🌟

Delivering great service

Joining the team in delivering 'Great Service, Always!' to customers.
🔍

Assisting customers

Finding the best outcomes for customers by understanding their needs and providing solutions.
⚖️

Managing work tasks

Balancing customer service with work tasks to ensure customer satisfaction.

Key criteria

💻

Technology and entertainment product knowledge

Proven knowledge of technology and entertainment products for customer support.

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🛠️

Technical knowledge of peripherals

Experience with digital cameras, printers, networking, and software programs.

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🤝

Customer service experience

Demonstrated experience in a customer-focused retail environment.

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A meaningful career starts with a match

Apply on Harvey Norman
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Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Technology and entertainment product knowledge
Proven knowledge of technology and entertainment products for customer support.

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Technical knowledge of peripherals
Experience with digital cameras, printers, networking, and software programs.

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Customer service experience
Demonstrated experience in a customer-focused retail environment.

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Sales target achievement
Proven track record of exceeding individual and store sales targets.

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Flexible availability
Willingness to work varied hours, including weekends and holidays.

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