About the job
This job is all about ensuring that technology services at Epworth HealthCare's Geelong hospital run smoothly and efficiently. By providing exceptional support to medical professionals and fostering a customer-centred culture, you will play a vital role in enhancing patient care and operational readiness. The team thrives on collaboration and inclusivity, creating an environment where everyone feels valued and empowered.
You'll be responsible for
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Providing on-site support
Delivering visible, on-site support at the Geelong hospital to ensure technology services operate reliably and efficiently.👩⚕️
Delivering exceptional support to doctors
Ensuring technology is ready for surgeries and consultations, contributing to safe and efficient patient care.🤝
Championing a customer-centred service culture
Ensuring all staff receive timely support and that onboarding experiences are seamless for new employees and doctors.Key criteria
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IT qualifications and experience
Certificate IV or Diploma in IT or equivalent experience.View
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End-user support experience
Demonstrated experience in complex, multi-site environments.View
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ITIL Foundation certification
Certification or equivalent service management training is essential.View
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