About the job
As an Assistant Store Manager at Telstra, you will play a vital role in supporting store operations and enhancing the customer experience. This job offers a fantastic opportunity to develop your leadership skills while working in a dynamic and energetic team environment. The team values collaboration and is dedicated to creating a welcoming atmosphere for both team members and customers.
You'll be responsible for
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Coaching team members
Overseeing the induction of new team members and coaching the store’s team to meet and exceed store targets.🤝
Supporting customer queries
Helping support your team with customer query escalations to ensure a seamless customer experience.👩💼
Acting as Store Manager
Being the Store Manager’s right-hand person, stepping up to act as Store Manager when needed.Key criteria
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Retail leadership experience
Proven experience in retail leadership or assistant management roles.View
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Strong communication skills
Demonstrated ability to communicate effectively with diverse teams.View
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Sales target achievement
Experience driving teams to exceed sales targets and KPIs.View
