About the job
As a Casual Customer Service & Sales Consultant at Telstra, you will be at the forefront of creating positive customer experiences. Your role is vital in helping customers select products, activate services, and troubleshoot issues, all while contributing to the overall performance of the store. The team thrives on collaboration and support, ensuring everyone can achieve their goals together.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Tech product knowledge
Familiarity with the latest gadgets and telecommunications services.View
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Sales achievement
Proven track record of meeting or exceeding sales targets.View
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