Telstra
About the job
The job of a Telstra Retail Customer Service & Sales Consultant is all about creating an exceptional customer journey. This position plays a vital role in connecting customers with the right products and services, ensuring they have the best telecommunications experience possible. The team thrives on collaboration and continuous learning, making every day an exciting opportunity to grow and succeed together.
You'll be responsible for
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Delighting customers
Providing outstanding customer service to ensure a positive in-store experience.🔍
Empowering customers
Identifying products and services that transform customers' telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.What we're looking for
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Customer connection skills
Proven ability to build rapport with diverse customers.View fit
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Sales target achievement
Demonstrated experience exceeding sales targets and KPIs.View fit
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Customer-facing experience
Background in roles focused on direct customer interaction.View fit
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