Telstra31 followers132 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeCoffs Harbour NSW 2450, AustraliaLismore NSW 2480, AustraliaPosted 4 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The job of a Telstra Retail Customer Service & Sales Consultant is all about creating an exceptional customer journey. This position plays a vital role in connecting customers with the right products and services, ensuring they have the best telecommunications experience possible. The team thrives on collaboration and continuous learning, making every day an exciting opportunity to grow and succeed together.

Meet the team

About the company

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You'll be responsible for

🌟

Delighting customers

Providing outstanding customer service to ensure a positive in-store experience.
🔍

Empowering customers

Identifying products and services that transform customers' telecommunications experience.
📚

Continuous learning

Engaging in ongoing training to stay updated on the latest technology and sales techniques.

Key criteria

🤝

Customer connection skills

Proven ability to build rapport with diverse customers.

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📈

Sales target achievement

Demonstrated experience exceeding sales targets and KPIs.

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🛠️

Customer-facing experience

Background in roles focused on direct customer interaction.

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A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer connection skills
Proven ability to build rapport with diverse customers.

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Sales target achievement
Demonstrated experience exceeding sales targets and KPIs.

View

Customer-facing experience
Background in roles focused on direct customer interaction.

View

Learning and growth mindset
Eagerness to learn about products and develop professionally.

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Positive customer service approach
Resilient attitude in fast-paced customer service environments.

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