Telstra29 followers100 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeTweed Heads NSW, Australia10, Runaway Bay Centre, 11/12 Lae Dr, Runaway Bay QLD 4216, AustraliaRobina QLD 4226, AustraliaCoomera QLD, Australia32 Hooker Blvd, Broadbeach Waters QLD 4218, AustraliaHelensvale QLD, AustraliaBurleigh Heads QLD 4220, AustraliaGuineas Creek Road Shop 18 The Pines Shopping Centre Cnr, K P McGrath Dr, Elanora QLD 4221, AustraliaPosted 11 hours agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

The job of a Telstra Retail Customer Service & Sales Consultant is all about creating a delightful experience for customers through exceptional service. This position plays a vital role in helping customers connect with the right products and services, ultimately transforming their telecommunications journey. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge and skills to succeed.

You'll be responsible for

🌟

Delighting customers

Providing exceptional customer service to ensure a positive in-store experience for all customers.
🔍

Empowering customers

Identifying and recommending products and services that meet customer needs and enhance their telecommunications experience.
📚

Continuous learning

Engaging in ongoing training to stay updated on the latest technology and sales techniques.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales targets.

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🛠️

Problem-solving aptitude

Ability to develop customised solutions for customers.

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Meet the team

About the company

A meaningful career starts with a match

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales targets.

View

Problem-solving aptitude
Ability to develop customised solutions for customers.

View

Customer service experience
Demonstrated experience in a customer-facing role.

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Growth mindset
Desire to learn and advance within the company.

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