About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your role is crucial in empowering customers with the right products and services, transforming their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to ensure a positive in-store experience for every visitor.📱
Empowering customers
Identifying and recommending products and services that meet customer needs, enhancing their telecommunications experience.📚
Continuous learning
Engaging in ongoing training to stay updated on the latest technology and sales techniques.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales targets and KPIs.View
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Problem-solving abilities
Experience developing tailored solutions for customer needs.View
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