Telstra32 followers86 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeCairns QLD, AustraliaEarlville QLD 4870, AustraliaPosted 4 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your role is crucial in empowering customers with the right products and services, transforming their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.

You'll be responsible for

🌟

Delighting customers

Providing exceptional customer service to ensure a positive in-store experience for every visitor.
📱

Empowering customers

Identifying and recommending products and services that meet customer needs, enhancing their telecommunications experience.
📚

Continuous learning

Engaging in ongoing training to stay updated on the latest technology and sales techniques.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales targets and KPIs.

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🛠️

Problem-solving abilities

Experience developing tailored solutions for customer needs.

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5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales targets and KPIs.

View

Problem-solving abilities
Experience developing tailored solutions for customer needs.

View

Customer service experience
Background in a customer-facing role with a positive approach.

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Growth mindset
Desire to learn and advance within the telecommunications field.

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