About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your role is vital in creating a meaningful customer experience, empowering individuals to connect with the right products and services. The team thrives on collaboration, continuous learning, and a shared passion for technology, making every day an opportunity to shine.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to ensure a positive in-store experience for all visitors.🔍
Empowering customers
Identifying the products and services that best fit customers' needs to enhance their telecommunications experience.📚
Continuous learning
Staying updated on the latest technology and products to provide informed recommendations to customers.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales targets and KPIs.View
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Problem-solving aptitude
Ability to develop customised solutions for customer needs.View
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