Telstra29 followers100 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeHybridDarwin NT, AustraliaPalmerston City NT 0830, AustraliaCasuarina Square Shopping Centre, Shop 88/247 Trower Rd, Casuarina NT 0810, AustraliaPosted 10 hours agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

As a Customer Service & Sales Consultant at Telstra, you will play a vital role in delighting customers through exceptional service. Your passion for technology and commitment to providing a memorable in-store experience will empower customers to transform their telecommunications journey. The team thrives on collaboration and support, creating an environment where everyone can excel.

You'll be responsible for

🌈

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Great communication skills

Ability to connect with customers and enhance their experience.

View

💡

Solution-oriented approach

Experience tailoring solutions to meet diverse customer needs.

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📈

Sales drive

Proven motivation to achieve and exceed sales targets.

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View more

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Great communication skills
Ability to connect with customers and enhance their experience.

View

Solution-oriented approach
Experience tailoring solutions to meet diverse customer needs.

View

Sales drive
Proven motivation to achieve and exceed sales targets.

View

Passion for learning
Eagerness to grow skills in a dynamic retail environment.

View

Customer-facing experience
Experience engaging with customers, enhancing service delivery.

View

A meaningful career starts with a match

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