About the job
As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your impact will be felt as you empower individuals to transform their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring that every day brings new opportunities to shine.
You'll be responsible for
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Delighting customers
Providing outstanding customer service to ensure a positive in-store experience.🔍
Identifying needs
Empowering customers by understanding their needs and recommending suitable products and services.📚
Continuous learning
Staying updated on the latest technology and sales techniques to enhance customer interactions.Key criteria
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Customer connection skills
Experience building rapport with diverse customers.View
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Sales target achievement
Proven track record of exceeding sales targets and KPIs.View
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Problem-solving aptitude
Ability to develop tailored solutions for customer needs.View
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