Telstra
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Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelPart-timeOfficeEmerald VIC 3782, AustraliaPosted 4 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

As a Telstra Retail Customer Service & Sales Consultant, you will embark on an exciting journey of delighting customers through exceptional service. Your impact will be felt as you empower individuals to transform their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring that every day brings new opportunities to shine.

You'll be responsible for

🌟

Delighting customers

Providing outstanding customer service to ensure a positive in-store experience.
🔍

Identifying needs

Empowering customers by understanding their needs and recommending suitable products and services.
📚

Continuous learning

Staying updated on the latest technology and sales techniques to enhance customer interactions.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales targets and KPIs.

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🛠️

Problem-solving aptitude

Ability to develop tailored solutions for customer needs.

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5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

View

Sales target achievement
Proven track record of exceeding sales targets and KPIs.

View

Problem-solving aptitude
Ability to develop tailored solutions for customer needs.

View

Desire for growth
Motivation to learn and advance within the company.

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Positive customer service approach
Demonstrated resilience in busy customer-facing environments.

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