Telstra
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Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeBrisbane QLD, AustraliaStrathpine QLD 4500, AustraliaGympie Rd, Chermside QLD 4032, AustraliaJimboomba QLD 4280, Australia45 Redland Bay Rd, Capalaba QLD 4157, AustraliaQueen St, Brisbane City QLD 4000, AustraliaVictoria Point QLD 4165, AustraliaNorth Lakes QLD 4509, AustraliaLoganholme QLD, AustraliaSunnybank QLD, AustraliaKessels Rd, Upper Mount Gravatt QLD 4122, AustraliaCarindale QLD 4152, AustraliaBribie Island, Queensland 4507, AustraliaToowong QLD, AustraliaBeenleigh QLD 4207, Australiashop 68/1 Grand Plaza Dr, Browns Plains QLD 4118, AustraliaIndooroopilly Shopping Centre, 318 Moggill Rd, Indooroopilly QLD 4068, AustraliaPosted 8 hours agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

The job of a Telstra Retail: Customer Service & Sales Consultant is all about creating a delightful experience for customers through exceptional service. This position plays a vital role in helping customers connect with the right products and services, transforming their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge to support customers effectively.

You'll be responsible for

🌟

Delighting customers

Providing exceptional customer service to ensure a positive in-store experience.
🔍

Identifying needs

Empowering customers by understanding their needs and recommending suitable products and services.
🏆

Achieving sales targets

Driving sales by reaching and exceeding set targets and KPIs through effective communication and service.

Key criteria

🤝

Customer connection skills

Experience building rapport with diverse customers.

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📈

Sales target achievement

Proven track record of exceeding sales goals.

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🛠️

Problem-solving aptitude

Ability to develop tailored solutions for customers.

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5 criteria for this job
Customer connection skills
Experience building rapport with diverse customers.

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Sales target achievement
Proven track record of exceeding sales goals.

View

Problem-solving aptitude
Ability to develop tailored solutions for customers.

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Customer service experience
Demonstrated experience in a customer-facing role.

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Growth mindset
Desire to learn and advance within the company.

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