Telstra29 followers124 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeMuswellbrook NSW 2333, AustraliaSingleton NSW 2330, AustraliaCentre, Shop 6/387 Lake Rd, Glendale NSW 2285, AustraliaCentre, Shop 6/387 Lake Rd, Glendale NSW 2285, AustraliaRaymond Terrace NSW 2324, AustraliaTaree NSW 2430, AustraliaForster NSW 2428, Australia30 Pearson St, Charlestown NSW 2290, AustraliaPosted 2 days agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

As a Retail Customer Service & Sales Consultant at Telstra, you will have the exciting opportunity to delight customers through exceptional service. Your role is crucial in creating a memorable in-store experience and empowering customers with the right products and services. The team thrives on collaboration, support, and a shared passion for connecting Australians.

You'll be responsible for

✨

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Great communication skills

Demonstrated ability to connect with customers effectively.

View

💡

Solution-oriented approach

Proven experience tailoring solutions for diverse customer needs.

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📈

Sales drive

Motivation to achieve and exceed sales targets and KPIs.

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View more

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Great communication skills
Demonstrated ability to connect with customers effectively.

View

Solution-oriented approach
Proven experience tailoring solutions for diverse customer needs.

View

Sales drive
Motivation to achieve and exceed sales targets and KPIs.

View

Passion for learning
Eagerness to grow and develop skills in a dynamic environment.

View

Customer-facing experience
Previous experience in customer service is a plus.

View

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