Telstra
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Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeTraralgon VIC 3844, AustraliaWonthaggi VIC 3995, AustraliaBairnsdale VIC 3875, AustraliaWarragul VIC 3820, AustraliaPosted 2 months agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Customer Service & Sales Consultant at Telstra, you will be at the heart of creating amazing customer experiences. Your passion for technology and dedication to service will empower customers to transform their telecommunications journey. The team thrives on collaboration and support, ensuring everyone contributes to a welcoming and successful environment.

You'll be responsible for

✨

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Great communication skills

Ability to connect with customers and enhance their experience.

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💡

Solution-oriented approach

Experience tailoring solutions to meet individual customer needs.

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📈

Sales drive

Proven motivation to achieve and exceed sales targets.

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View more

Meet the team

About the company

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5 criteria for this job
Great communication skills
Ability to connect with customers and enhance their experience.

View

Solution-oriented approach
Experience tailoring solutions to meet individual customer needs.

View

Sales drive
Proven motivation to achieve and exceed sales targets.

View

Passion for learning
Eagerness to grow skills in a dynamic retail environment.

View

Customer-facing experience
Previous experience is a plus, enthusiasm is essential.

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