Telstra25 followers127 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeFrankston VIC 3199, AustraliaKaringal, Frankston VIC 3199, AustraliaSP023 Mornington Central Shopping Centre, 78 Barkly St, Mornington VIC 3931, AustraliaRosebud VIC 3939, AustraliaSalesCustomer servicePosted 3 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

As a Retail Customer Service & Sales Consultant at Telstra, you will have the exciting opportunity to delight customers through outstanding service. Your role is crucial in providing an exceptional in-store customer journey, empowering individuals to transform their telecommunications experience. The team thrives on collaboration and support, creating a welcoming environment where everyone can achieve their goals.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

✨

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Great communication skills

Ability to connect with customers and enhance their experience.

View

💡

Solution-oriented approach

Experience tailoring solutions to meet individual customer needs.

View

📈

Sales drive

Proven motivation to achieve and exceed sales targets.

View

View more

View your fit

5 criteria for this job
Great communication skills
Ability to connect with customers and enhance their experience.

View

Solution-oriented approach
Experience tailoring solutions to meet individual customer needs.

View

Sales drive
Proven motivation to achieve and exceed sales targets.

View

Passion for learning
Eagerness to grow skills in a dynamic retail environment.

View

Customer-facing experience
Previous experience in customer service is a plus.

View

A meaningful career starts with a match

Similar jobs

View all
Telstra
Telstra
Telstra Retail: Customer Service & Sales ConsultantGeelong, VIC · Waurn Ponds, VIC · Colac, VIC · Leopold, VIC · Full-time
As a Customer Service & Sales Consultant at Telstra, you will play a vital role in delighting customers through outstanding service. Your passion for technology and commitment to providing an exceptional in-store experience will empower customers to transform their telecommunications journey. The team thrives on collaboration and support, creating a welcoming environment where everyone can achieve their goals.
Telstra
Telstra
Telstra Retail: Customer Service & Sales ConsultantSwan Hill, VIC · Full-time
As a Customer Service & Sales Consultant at Telstra, you will have the exciting opportunity to delight customers through outstanding service and tech solutions. Your role is crucial in creating a memorable in-store experience that empowers customers to transform their telecommunications journey. The team thrives on collaboration and support, ensuring everyone contributes to achieving store goals.
Telstra
Telstra
Telstra Retail: Customer Service & Sales ConsultantCranbourne, VIC · Narre Warren, VIC · Pakenham, VIC · Full-time
As a Retail Customer Service & Sales Consultant at Telstra, you will have the opportunity to delight customers through outstanding service and an exceptional in-store experience. Your passion for technology and commitment to helping others will empower customers to transform their telecommunications experience. The team thrives on collaboration and support, creating a welcoming environment where everyone can achieve their goals.
Telstra
Telstra
Telstra Retail: Customer Service & Sales ConsultantBendigo, VIC · Sunbury, VIC · Bendigo, VIC · Ballarat, VIC · Wendouree, VIC · Full-time
As a Customer Service & Sales Consultant at Telstra, you will play a vital role in delighting customers through outstanding service. Your passion for technology and commitment to providing an exceptional in-store experience will empower customers to transform their telecommunications journey. The team thrives on collaboration and support, creating a welcoming environment where everyone can succeed.