Telstra31 followers72 jobs

Telstra Retail: Customer Service & Sales Consultant

JuniorMid levelFull-timeOfficeBairnsdale VIC 3875, AustraliaWonthaggi VIC 3995, AustraliaTraralgon VIC 3844, AustraliaWarragul VIC 3820, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Retail Customer Service & Sales Consultant at Telstra, you will have the exciting opportunity to delight customers through exceptional service and a collaborative approach. Your role is vital in transforming their telecommunications experience and making a meaningful impact in their lives. The team thrives on creating a welcoming environment where everyone supports each other to achieve store goals.

You'll be responsible for

✨

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Customer service experience

Demonstrated experience in delivering exceptional customer service.

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📈

Sales achievement

Proven track record of meeting or exceeding sales targets.

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💻

Tech-savvy

Experience with the latest technology and telecommunications products.

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View more

Meet the team

About the company

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4 criteria for this job
Customer service experience
Demonstrated experience in delivering exceptional customer service.

View

Sales achievement
Proven track record of meeting or exceeding sales targets.

View

Tech-savvy
Experience with the latest technology and telecommunications products.

View

Team collaboration
Experience working collaboratively in a team environment.

View

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