About the job
As a Telstra Retail Customer Service & Sales Consultant in Mackay, you will embark on a journey to delight customers through outstanding service. Your role is vital in transforming their telecommunications experience while working within a supportive and collaborative team. Embrace the opportunity to grow your skills and make a meaningful impact in a dynamic retail environment.
You'll be responsible for
🌟
Delighting customers
Providing exceptional customer service to ensure a positive in-store experience.🔍
Identifying needs
Empowering customers by understanding their needs and recommending suitable products and services.📚
Continuous learning
Staying updated on the latest technology and sales techniques to enhance customer interactions.Key criteria
🤝
Customer connection skills
Experience building rapport with diverse customersView
📈
Sales target achievement
Proven track record of exceeding sales targets and KPIsView
💡
Solution development
Ability to quickly create tailored solutions for customer needsView
View more