About the job
The Assistant Store Manager job at Telstra is an exciting opportunity to support store operations and enhance your leadership skills. By coordinating the team and maintaining service standards, you will play a vital role in creating a seamless customer experience. The team values collaboration and fosters a dynamic environment where everyone can thrive.
You'll be responsible for
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Coaching team members
Overseeing the induction and coaching of new team members to ensure they meet and exceed store targets.📞
Supporting customer queries
Helping the team with customer query escalations and ensuring a high level of service.👔
Acting as Store Manager
Stepping up to act as Store Manager when needed, supporting store operations and initiatives.Key criteria
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Retail leadership experience
Proven experience in retail leadership or assistant management.View
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Strong communication skills
Demonstrated ability to communicate effectively with diverse teams.View
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Sales target achievement
Experience driving teams to exceed sales targets and KPIs.View
