About the job
As a Full-Time Customer Service & Sales Consultant at Telstra, you will play a vital role in providing frontline support to customers, assisting them with product selection, service activation, and troubleshooting. Your efforts will create positive experiences that enhance customer satisfaction and contribute to store performance. The team thrives on collaboration and aims to create a welcoming environment where everyone can succeed.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Ability to connect with customers effectively.View
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Solution-oriented mindset
Experience tailoring solutions for diverse customer needs.View
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Sales drive
Proven motivation to achieve and exceed sales targets.View