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Telstra Retail: Full Time Customer Service & Sales Consultant – Melbourne Flagship Store

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 1 month agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Full Time Customer Service & Sales Consultant at Telstra's Melbourne Flagship Store, you will play a vital role in connecting customers with the latest technology and solutions that enhance their everyday lives. This position is all about creating positive experiences and contributing to a supportive team culture. The team values inclusivity and collaboration, ensuring everyone feels valued and empowered to thrive.

You'll be responsible for

🛍️

Assisting customers

Providing frontline support by helping customers with product selection and service activation.
😊

Creating positive experiences

Ensuring customer satisfaction through effective communication and adherence to retail standards.
📈

Contributing to store performance

Demonstrating foundational autonomy to enhance customer satisfaction and overall store success.

Key criteria

🛍️

Customer service experience

Demonstrated experience in retail or customer service environments.

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📞

Effective communication skills

Proven ability to communicate clearly with diverse customers.

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💡

Problem-solving skills

Experience finding solutions to customer inquiries and issues.

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View more

Meet the team

About the company

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4 criteria for this job
Customer service experience
Demonstrated experience in retail or customer service environments.

View

Effective communication skills
Proven ability to communicate clearly with diverse customers.

View

Problem-solving skills
Experience finding solutions to customer inquiries and issues.

View

Sales motivation
Demonstrated motivation to achieve sales goals and targets.

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