Telstra Retail: Full Time Customer Service & Sales Consultant – Melbourne Flagship Store
About the job
As a Full Time Customer Service & Sales Consultant at Telstra's Melbourne Flagship Store, you will play a vital role in connecting customers with the latest technology and solutions that enhance their everyday lives. This position is all about creating positive experiences and contributing to a supportive team culture. The team values inclusivity and collaboration, ensuring everyone feels valued and empowered to thrive.
You'll be responsible for
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Assisting customers
Providing frontline support by helping customers with product selection and service activation.😊
Creating positive experiences
Ensuring customer satisfaction through effective communication and adherence to retail standards.📈
Contributing to store performance
Demonstrating foundational autonomy to enhance customer satisfaction and overall store success.Key criteria
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Customer service experience
Demonstrated experience in retail or customer service environments.View
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Effective communication skills
Proven ability to communicate clearly with diverse customers.View
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Problem-solving skills
Experience finding solutions to customer inquiries and issues.View
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