About the job
As a Full-Time Customer Service & Sales Consultant at Telstra, you will provide frontline support to customers, helping them with product selection, service activation, and troubleshooting. Your role is vital in creating positive experiences and enhancing customer satisfaction, contributing to the overall performance of the store. The team thrives on collaboration and support, ensuring everyone can achieve their goals together.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Ability to connect with customers and enhance their experience.View
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Solution-oriented mindset
Experience tailoring solutions to meet customer needs effectively.View
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Sales drive
Proven motivation to achieve and exceed sales targets and KPIs.View