About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will play a vital role in providing frontline support to customers, assisting them with product selection and service activation. This job is all about creating positive experiences and contributing to customer satisfaction and store performance. The team thrives on collaboration and support, ensuring everyone is empowered to achieve store goals.
You'll be responsible for
🎉
Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
🗣️
Great communication skills
Ability to connect with customers and enhance their experience.View
💡
Solution-oriented approach
Experience tailoring solutions to meet diverse customer needs.View
📈
Sales drive
Proven track record of meeting or exceeding sales targets.View