About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will play a crucial role in providing frontline support to customers, helping them with product selection and service activation. Your efforts will directly contribute to customer satisfaction and store performance, creating positive experiences through effective communication. The team thrives on collaboration and support, ensuring everyone is empowered to achieve store goals.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.🖥️
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Strong communication skills
Demonstrated ability to connect with customers effectively.View
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Tech-savvy
Experience with the latest gadgets and telecommunications services.View
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Sales experience
Proven track record of meeting and exceeding sales targets.View
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