About the job
As a Part-Time Customer Service & Sales Consultant at Telstra, you will provide frontline support, assisting customers with product selection, service activation, and troubleshooting basic issues. This job is all about creating positive experiences through effective communication and adherence to retail standards. Join a team that values collaboration and strives for excellence in customer satisfaction.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Demonstrated ability to connect with customers effectively.View
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Solution-oriented mindset
Experience tailoring solutions to meet customer needs.View
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Sales drive
Proven track record of meeting or exceeding sales targets.View