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Telstra Retail: Part Time Customer Service & Sales Consultant MALVERN

JuniorPart-timeOfficeMalvern VIC 3144, AustraliaPosted 20 hours agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

As a Retail Customer Service & Sales Consultant at Telstra, you will play a vital role in providing frontline support to customers, helping them with product selection and service activation. Your contributions will enhance customer satisfaction and drive store performance, all while working in a collaborative and supportive team environment.

You'll be responsible for

✨

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Customer service experience

Demonstrated experience in providing exceptional customer support.

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📈

Sales achievement

Proven track record of meeting or exceeding sales targets.

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💻

Tech-savvy

Experience with the latest gadgets and telecommunications services.

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View more

Meet the team

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5 criteria for this job
Customer service experience
Demonstrated experience in providing exceptional customer support.

View

Sales achievement
Proven track record of meeting or exceeding sales targets.

View

Tech-savvy
Experience with the latest gadgets and telecommunications services.

View

Team collaboration
Experience working effectively within a team environment.

View

Commitment to learning
Eagerness to engage in ongoing training and development opportunities.

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