About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will play a vital role in providing frontline support to customers, helping them with product selection and service activation. Your efforts will contribute to creating positive experiences and enhancing customer satisfaction, which is essential for store performance. The team thrives on collaboration and aims to create a welcoming environment where everyone can succeed.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Customer service experience
Demonstrated experience in providing excellent customer service.View
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Tech-savvy
Proven ability to understand and explain technology products.View
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Sales achievement
Experience meeting or exceeding sales targets and KPIs.View
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