Telstra
JuniorPart-timeHybridTownsville City QLD 4810, AustraliaCustomer service and supportSalesRetail banking operationsPosted 4 months ago
About the job
As a Telstra Retail Customer Service & Sales Consultant, you will play a vital role in creating an exceptional customer journey. Your passion for technology and outstanding service will empower customers to transform their telecommunications experience. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to enhance the in-store experience.🔍
Identifying needs
Empowering customers by understanding their telecommunications needs and recommending suitable products.📚
Continuous learning
Staying updated on the latest technology and sales techniques to better assist customers.What we're looking for
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Customer service experience
Demonstrated experience in a customer-facing role.View fit
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Sales target achievement
Proven track record of reaching and exceeding sales targets.View fit
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Relationship building skills
Ability to connect with diverse customers effectively.View fit
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