About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will play a vital role in creating positive customer experiences by assisting with product selection and service activation. Your contributions will directly impact customer satisfaction and store performance, making every interaction meaningful. The team thrives on collaboration and support, ensuring that everyone works together to achieve store goals.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Customer service experience
Demonstrated experience in providing exceptional customer support.View
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Sales achievement
Proven track record of meeting or exceeding sales targets.View
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Tech product knowledge
Experience with various tech products and services.View
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