Trading Application Support Engineer
About the job
This job is all about supporting CMC Markets’ award-winning trading platforms, ensuring they perform reliably and are always available for users around the globe. As a member of the Trading Application Support team, you will develop your expertise in a dynamic, high-availability environment while contributing to exciting initiatives that drive operational excellence. Collaboration is key, and the team thrives on working together to achieve great results.
You'll be responsible for
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Providing support
Delivering 1st and 2nd line support for trading platforms across production and non-production environments.📈
Monitoring systems
Monitoring systems in real time, investigating alerts, and resolving incidents to maintain high availability.🤝
Coordinating with teams
Coordinating with Development, Infrastructure, Security, DBA, and Business Operations teams to ensure seamless operations.Key criteria
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3–5+ years in IT or application support
Experience in high-availability environments is essential.View
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Strong Windows Server and SQL Server experience
Proven expertise in supporting these technologies is crucial.View
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Incident management and root cause analysis skills
Ability to effectively resolve issues and prevent recurrence.View
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