Trainee Customer Field Technician
About the job
The Trainee Customer Field Technician job at nbn offers an exciting opportunity to join the Field Operations team on a 12-month traineeship. This role is vital in connecting communities by supporting the installation, repair, and maintenance of nbn’s network, while you build confidence and capability alongside experienced professionals. The team values collaboration, safety, and a customer-first mindset, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Supporting installation and maintenance
Playing an important part in connecting communities by supporting the installation, repair, and maintenance of nbn’s network.📚
Learning and development
Completing a Certificate III in Telecommunications while learning alongside experienced technicians and engineers.✅
Ensuring quality outcomes
Delivering safe, high-quality outcomes for customers every day through collaboration and problem-solving.Key criteria
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Technical knowledge in telecommunications
Understanding of fibre, copper, and HFC technologies.View
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Customer-first mindset
Experience prioritising customer needs and clear communication.View
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Safety-conscious approach
Commitment to safety protocols and organized work habits.View
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