Trainer - FirstChoice Operations
About the job
The Trainer for FirstChoice Operations is an essential part of the Training and Quality team, reporting to the Senior Manager. This job focuses on developing and implementing training programs that ensure excellence in products and services. Team members thrive on collaboration and creativity, working together to uphold high standards of performance and customer satisfaction.
You'll be responsible for
🛠️
Supporting the design and development of training programs
Contributing to the creation of training initiatives that align with organizational objectives and change agendas.🤓
Collaborating with subject matter experts
Working alongside experts to develop engaging training materials, including eLearning modules and workshops.🎤
Conducting training sessions and workshops
Delivering training to employees and outsourced providers, ensuring consistency and quality in content delivery.Key criteria
📚
Training program design experience
Demonstrated experience developing and implementing training programs for employees.View
🎤
Strong presentation skills
Excellent verbal communication skills for effective training delivery.View
🔍
Quality assurance expertise
Proven experience maintaining and improving quality assurance processes.View
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