WSP in Australia
Mid levelFull-timeOfficeSydney NSW, AustraliaInformation technologyTechnical supportPosted 1 week ago
About the job
The Transmission Core Technical Specialist Carrier Ethernet at Optus plays a vital role in ensuring the high performance of the Optus Network. This job is essential for maintaining an outstanding customer experience and involves collaboration with various teams to support network strategies and operational improvements. The team thrives on strong communication and a commitment to continuous learning, making it a fantastic environment for growth.
You'll be responsible for
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Resolving complex faults
Rapidly resolve complex faults raised beyond the Managed Service to minimise customer impact and manage escalations from Service Assurance Managers.🔍
Leading problem management
Lead Problem Management activities including root cause analysis, corrective action implementation, and coordination with suppliers and vendors to address recurring network issues.🗺️
Guiding business partners
Guide business partners on Optus architecture and ensure supportability of new solutions, participating as a domain expert in Change Advisory Board (CAB) reviews.What we're looking for
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Hands-on experience with multi-vendor networks
Extensive experience maintaining and troubleshooting IP and Carrier Ethernet networksView fit
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Deep technical knowledge of network protocols
Proven understanding of BGP, OSPF, MPLS, and related technologiesView fit
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Experience with network automation tools
Familiarity with Python and Ansible for automation initiativesView fit
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