Treatment Coordinator/Dental Receptionist
About the job
Care Dentistry, located in Chatswood, is on the lookout for an experienced Treatment Coordinator/Dental Receptionist to join their cosmetic-focused practice on a part-time basis. This job is all about creating a warm and welcoming experience for patients while supporting them through their treatment journey. The team thrives on collaboration and takes pride in delivering excellent customer service.
You'll be responsible for
👋
Greeting patients
Greet patients warmly, manage check-in/check-out, and coordinate appointment scheduling to ensure a smooth and welcoming experience.📝
Guiding patients
Guide patients through their treatment plans by clearly explaining procedures, timelines, and costs. Build trust and ensure patients feel informed and confident in proceeding with recommended care.📊
Coordinating treatment schedules
Coordinate treatment schedules and manage financial discussions, including preparing quotes, referral letters, explaining payment options, and assisting with payment plans or insurance where applicable.Key criteria
🦷
Dental reception experience
Proven experience in dental reception or treatment coordination.View
🗣️
Strong communication skills
Demonstrated ability to explain treatment options clearly.View
📅
Organisational skills
Experience managing multiple patients and priorities effectively.View