NSW Department of Customer Service43 followers558 jobs

UKG Pro WFM Administrator

Mid levelFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 11 hours ago
Pending fitX of Y criteria met

About the job

The UKG Pro WFM Administrator job is all about stabilising operations and enhancing user experience within a collaborative team. This role plays a vital part in delivering trusted digital services across New South Wales, ensuring that systems run smoothly and efficiently. Team members thrive in an environment that values innovation, continuous learning, and shared ownership, making it a fantastic opportunity for those looking to make a meaningful impact.

You'll be responsible for

📊

Monitoring system performance

Keeping an eye on system functionality to ensure optimal performance and availability.
👥

Managing user access and onboarding

Overseeing user permissions and facilitating the onboarding process for new users.
🛠️

Troubleshooting incidents and resolving platform issues

Identifying and fixing problems that arise within the platform to maintain smooth operations.

Key criteria

🖥️

Hands-on experience with UKG Pro

Proven experience managing and administering UKG Pro systems.

View

🔧

Strong system administration skills

Demonstrated ability to troubleshoot and resolve platform issues.

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☁️

Knowledge of cloud platforms

Experience with cloud security best practices and compliance.

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View more

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5 criteria for this job
Hands-on experience with UKG Pro
Proven experience managing and administering UKG Pro systems.

View

Strong system administration skills
Demonstrated ability to troubleshoot and resolve platform issues.

View

Knowledge of cloud platforms
Experience with cloud security best practices and compliance.

View

Vendor relationship management
Experience liaising with vendors for updates and enhancements.

View

Experience with automation
Proven capability in identifying and implementing process improvements.

View

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