About the job
The job at St John of God Geelong Hospital is all about being the friendly face of the Emergency Department. This position plays a crucial role in providing a professional and supportive service to patients, families, and clinicians in a fast-paced healthcare environment. The team values collaboration and inclusivity, ensuring a nurturing atmosphere where everyone can thrive.
You'll be responsible for
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Welcoming and assisting patients
Acting as the first point of contact for patients, families, and clinicians, providing a professional and supportive service.📅
Managing appointments
Maintaining an efficient waiting room and managing appointments to ensure smooth operations in the Emergency Department.🤝
Supporting clinicians
Liaising with hospitals, referrers, and other healthcare providers while supporting clinicians and allied health professionals in their duties.Key criteria
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Telephone communication skills
Proven experience answering calls professionally and promptly.View
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Medical terminology knowledge
Demonstrated understanding of medical terminology in healthcare settings.View
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Customer service experience
Experience providing exceptional service in fast-paced environments.View
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