Wayfinding Manager
About the job
The Wayfinding Manager at Sydney Airport plays a pivotal role in enhancing passenger experience by overseeing the strategic direction and delivery of the airport's wayfinding ecosystem. This position is all about creating seamless navigation for travelers, ensuring safety and operational efficiency while adapting to the dynamic environment of air travel. Collaboration is key, as the team thrives on sharing knowledge and supporting each other to bring an exciting vision to life.
You'll be responsible for
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Owning wayfinding strategy
Owning and evolving the airport-wide wayfinding strategy, standards, and governance across terminals, precincts, and digital channels.🚧
Delivering wayfinding projects
Delivering multiple concurrent wayfinding projects end-to-end, from brief through to installation, commissioning, and operational handover.📱
Leading digital wayfinding
Leading the evolution of digital wayfinding in partnership with technology, ensuring alignment between physical signage and passenger behavior.Key criteria
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Wayfinding strategy ownership
Experience owning and evolving wayfinding strategies across diverse environments.View
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Project delivery expertise
5+ years delivering end-to-end wayfinding projects in complex settings.View
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User-centered design knowledge
Deep understanding of user-centered and universal design principles.View
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