About the job
This job at EML is all about making a positive impact on people's lives through effective claims management. By investigating medical and factual evidence, you will play a crucial role in determining Whole Person Impairment entitlements. The team thrives on collaboration and support, fostering a culture where everyone feels valued and empowered.
You'll be responsible for
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Managing rehabilitation providers
Proactively managing rehabilitation providers and approval of rehabilitation plans/wellness plans in accordance with guidelines.🔗
Liaising with stakeholders
Liaising with all internal and external stakeholders regularly to progress strategies and actions.🔍
Conducting investigations
Gathering evidence and conducting investigations to assist in the dispute proceedings and ensure that they are managed and supported in a timely manner.What we're looking for
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Customer service experience
Demonstrated experience in customer service, hospitality, or retail environments.View
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Communication skills
Excellent written and verbal communication skills for effective stakeholder engagement.View
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Attention to detail
Strong attention to detail and time management skills for accurate investigations.View
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